FAQ
These concise answers cover ordering sun-care products and gift sets from Sinreurlyours.
What does the store carry?
The current catalog includes mineral sunscreen, protective cases, curated gift sets, bundled products, and related personal-care accessories. Review the item page for directions, quantities, included pieces, and other specific information.
How is an order placed?
Choose available merchandise, give accurate U.S. shipping and billing details, confirm the USD total and tax, and authorize checkout. An email confirmation follows.
Which card organizations are listed?
Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover can be accepted when active at checkout and approved by the issuer.
Is delivery available outside the U.S.?
No. We ship only within the United States.
Do I need a minimum for free shipping?
No. Standard U.S. delivery is free on every order.
How many days are used for processing?
We normally need 1–2 business days. Orders after 5:00 PM Pacific Time (PT), observing PST or PDT as applicable enter the next business-day queue.
How many days are used for transit?
The carrier normally needs 4–6 business days after processing is finished. The two estimates are separate.
Will there be a tracking number?
Yes. We provide tracking after shipment, though an initial scan may be delayed.
Is pre-shipment cancellation possible?
Yes, when requested before shipment. A shipped purchase must proceed under the return policy.
Can I return something because I changed my mind?
An eligible item can be returned for any reason within 30 days after delivery. We pay eligible freight, provide a free prepaid return label, and collect no restocking fee.
May I exchange instead?
Yes, within the same 30-day window when stock permits.
What if a set is damaged, defective, incorrect, or incomplete?
Contact us with helpful details. We pay the covered return cost and arrange a replacement, exchange, missing-item solution, or refund.
Do opened personal-care products have limits?
Customized goods, clearance or Final Sale merchandise, gift cards, and opened intimate or hygiene-sensitive products are excluded from ordinary preference returns. This does not reduce damage, defect, accuracy, or completeness remedies.
How is money returned?
Following receipt and inspection, an approved amount goes to the original payment method. Allow 5–10 business days after issuance for posting.
Where can I ask another question?
Email Support@Sinreurlyours.shop, call 6159397035, or write to 99 Court St, Augusta ME 04330, United States. Hours are Monday to Friday, 9:00 AM–5:00 PM, Pacific Time (PT), observing PST or PDT as applicable.
Official Contact Information
Sinreurlyours
- Email: Support@Sinreurlyours.shop
- Telephone: 6159397035
- Physical address and default return address: 99 Court St, Augusta ME 04330, United States